Privacy Policy

Effective Date: June 23, 2026

Andrew Hill Insurance Services, LLC respects your privacy and is committed to protecting the personal information you provide when you visit our website, request an insurance quote, contact us, complete a form, call us, email us, or communicate with us by text message.

This Privacy Policy explains how Andrew Hill Insurance Services, LLC collects, uses, protects, and handles information through our website and related communications.

1. Business Information

Andrew Hill Insurance Services, LLC
128 Sunglow Dr
Lake Saint Louis, MO 63367
Phone: +1 (314) 518-7471
Email: Ahill@fireflyagency.com
Website: https://andrewhillsinsuranceservices.com/

2. Information We Collect

Andrew Hill Insurance Services, LLC may collect personal information that you voluntarily provide when requesting a quote, contacting us, completing a website form, speaking with us by phone, sending us an email, or communicating with us by text message.

The information we may collect includes:

Name
Email address
Phone number
Mailing address or property address
Vehicle information
Home or property information
Business or commercial vehicle information
Date of birth
Driver’s license information
Current insurance details
Information related to your requested insurance quote, policy, coverage needs, or customer service request
Any other information you choose to provide to us directly

We may also collect basic technical information when you visit our website, such as browser type, device information, pages visited, general usage activity, and similar website analytics information.

3. How We Use Your Information

Andrew Hill Insurance Services, LLC may use the information we collect to:

Respond to your quote request
Provide insurance-related information
Contact you about auto, home, commercial auto, or business vehicle insurance services
Schedule appointments or follow up on requests
Provide customer service and support
Communicate by phone, email, or text message
Send quote updates, appointment reminders, follow-ups, and customer-service messages
Improve our website, forms, communications, and customer experience
Maintain internal business records
Comply with legal, regulatory, or business obligations

We use the information you provide for legitimate business purposes related to insurance quotes, customer service, communication, and website operation.

4. Text Message and SMS Communications

By providing your mobile phone number to Andrew Hill Insurance Services, LLC, you agree that we may contact you by text message regarding your quote request, appointment reminders, follow-ups, customer service, insurance-related updates, and related business communications.

Message frequency may vary depending on your request or customer relationship with us. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a text message from us. After you opt out, we may send a confirmation message to confirm that you have been unsubscribed. You may reply HELP for assistance or contact us directly at +1 (314) 518-7471 or Ahill@fireflyagency.com.

Mobile phone numbers, SMS opt-in data, and SMS consent are not sold, rented, or shared with third parties for their marketing purposes.

5. No Sale of Personal Information

Andrew Hill Insurance Services, LLC does not sell your personal information.

We do not sell, rent, or trade personal information, phone numbers, or SMS consent information to third parties for marketing purposes.

6. Sharing of Information

Andrew Hill Insurance Services, LLC uses personal information for our own business purposes, including responding to quote requests, communicating with customers, providing service, and operating our website.

We may disclose information when required by law, regulation, court order, legal process, government request, fraud prevention, security protection, or to protect the rights, property, or safety of Andrew Hill Insurance Services, LLC, our customers, or others.

We may also use trusted website, hosting, form, CRM, analytics, advertising, cookie, and communication tools to operate our website and business systems. These tools may process limited information as necessary to provide their services to us.

SMS opt-in data and consent are not shared with third parties for their marketing purposes.

7. Website Cookies, Tracking, and Analytics

Our website may use cookies, pixels, analytics tools, advertising tools, CRM tools, website forms, and similar technologies to help operate the website, understand visitor activity, improve performance, measure marketing activity, and provide a better user experience.

Cookies are small files that may be stored on your device when you visit a website. You can control or disable cookies through your browser settings. Disabling cookies may affect how some parts of the website function.

Website analytics and tracking tools may collect information such as pages visited, time spent on the site, device type, browser type, referral source, general location information, and similar usage data.

8. Email and Phone Communications

When you contact Andrew Hill Insurance Services, LLC by email or phone, we may use the information you provide to respond to your request, provide insurance-related information, follow up with you, schedule appointments, and provide customer service.

You may contact us at any time to request that we stop sending non-essential marketing communications.

9. How We Protect Information

Andrew Hill Insurance Services, LLC takes reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, loss, misuse, disclosure, or alteration.

No website, online form, email system, text messaging system, or electronic storage method can be guaranteed to be completely secure. By using our website or communicating with us electronically, you understand that no method of transmission or storage is completely risk-free.

10. Data Retention

Andrew Hill Insurance Services, LLC retains personal information for as long as reasonably necessary to respond to requests, provide services, maintain business records, comply with legal obligations, resolve disputes, and support legitimate business operations.

When information is no longer needed, we may delete, archive, or securely retain it in accordance with our business and legal requirements.

11. Children’s Privacy

Our website and services are intended for adults and individuals seeking insurance information. We do not knowingly collect personal information from children under the age of 13.

If we become aware that information from a child under 13 has been collected, we will take reasonable steps to delete it.

12. Links to Other Websites

Our website may contain links to third-party websites, social media pages, or outside resources. Andrew Hill Insurance Services, LLC is not responsible for the privacy practices, content, or security of third-party websites.

When you visit another website, you should review that website’s privacy policy.

13. Your Privacy Choices

You may contact Andrew Hill Insurance Services, LLC to:

Request access to personal information you have provided
Request that your information be corrected
Request that your information be deleted, when legally and reasonably possible
Opt out of non-essential marketing communications
Opt out of text messages by replying STOP
Ask questions about this Privacy Policy

To make a privacy request, contact us at:

Andrew Hill Insurance Services, LLC
128 Sunglow Dr
Lake Saint Louis, MO 63367
Phone: +1 (314) 518-7471
Email: Ahill@fireflyagency.com

14. Changes to This Privacy Policy

Andrew Hill Insurance Services, LLC may update this Privacy Policy from time to time to reflect changes in our business practices, website, legal requirements, or communication methods.

When updates are made, the revised Privacy Policy will be posted on our website with the updated effective date.

15. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Andrew Hill Insurance Services, LLC
128 Sunglow Dr
Lake Saint Louis, MO 63367
Phone: +1 (314) 518-7471
Email: Ahill@fireflyagency.com